We're here to help!
Have questions or need assistance?
We typically respond within 24-48 hours
Each AI edit consumes 1 credit. Free users get 3 credits to start. Pro subscribers get 100 credits per month that reset on your billing date.
Subscriptions are managed through your device's app store:
Refunds are handled by Apple App Store or Google Play. Contact the store where you made your purchase for refund requests.
You can delete your account from the Profile menu in the app. Tap Profile > Delete Account. This action is permanent and cannot be undone.
AI edits can sometimes fail due to:
Try with a smaller image or simpler prompt. If the issue persists, contact us.
No. Photos are processed in real-time and are not permanently stored on our servers. See our Privacy Policy for details.
If you've found a bug or are experiencing issues, please email us at nanopixphoto@gmail.com with: